faq
WHAT ARE THE PRODUCTS MADE FROM?
Your piece is made from a gypsum bound with a water-based acrylic component. Think: concrete spiced up with a bit of resin!
DO YOU TAKE CUSTOM ORDERS
Sure do! Please email sales@palaceandstone.com with the details of your order, or DM us on instagram! Please note that custom made products have a longer dispatch time of 2-4 weeks and a slightly higher cost, depending on the size and colour of the order.
DO YOU OFFER WHOLESALE DISCOUNTS?
Yes! Please email sales@palaceandstone.com for our wholesale catalogue and to discuss the details of a wholesale order.
CAN I PUT MY PRODUCT IN THE DISHWASHER OR MICROWAVE?
Our products are NOT dishwasher or microwave friendly.
HOW DO I CLEAN MY PRODUCTS?
All items are carefully sealed and if required, should only be cleaned with a soft damp cloth. We advise any harsh contaminants that can stain to be cleaned as soon as possible.
CAN I EAT OFF MY PRODUCTS?
Our trays, platters and bowls are carefully finished with a food-grade sealer containing a mixture of beeswax and mineral oils. Although jesmonite is water-based, non-toxic and contain no VOC's, it has not been properly tested for food safety.
We do primarily advise all products to be used as decorative features, however for products such as trays and platters where you may want to place food, we recommend using ONLY with dry foods, such as breads, cheeses and crackers. Do not stain your products with moist or harsh foods - they will ruin your beautiful pieces!